Tech Support Channels

  • 1 hour ticket response time

  • A One–Hour Ticket Response Guarantee

  • Each support request you submit to us will be responded to within maximum 60 min. If for any reason whatsoever your trouble ticket or email calls for additional assistance from a server admin, we will timely forward it and leave a note to inform you that your issue is being worked on. If you order the Admin Services package, any of the services included there will be performed at a time of your preference.

  • Top quality support service

  • A Premium Help Desk Service

  • We will be available to you 24/7/365 to reply to any queries that you may have about our Online Control Panel or any of the apps that we have installed for you on the dedicated hosting server. If you also need assistance handling server management tasks, you can take a glance at our Admin Services package, which includes backup disk space, OS updates on a weekly basis, server monitoring and rebooting services, as well as software installation and problem troubleshooting procedures

  • Intuitive help center

  • An Intuitive Help Section

  • Each Linux dedicated servers hosting package is equipped with our free Online Control Panel, which boasts a fully detailed knowledge base plus a set of educational video tutorials. Whenever you require help with the Online Control Panel, just click the Videos or Help buttons located in the upper right corner.