Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Solution Warranty

  • Each ticket you send to the tech help staff will be answered in about 60 mins. All regular queries are going to be solved right away. However, if the help inquiry you have submitted requires the aid of a competent admin technician, we’ll address the ticket to him and will notify you about the hold–off.

  • Top quality support service

  • Top–class Technical Support Service

  • Our client assist crew will be working for you 24x7x365 to to respond to all help demand tickets that you submit. We offer customer help for the software applications that are pre–configured on your hosting server. These include our in–house created Online Control Panel, the preferred Operating System along with the server admin panel (depending on the VPS type).

  • Intuitive help center

  • An Intuitive Help Zone

  • Each section of the Online Control Panel that is included at no cost with your VPS has a built–in knowledge base. You can find an assortment of illustrative how to articles and reviews and a selection of step–by–step video guides that show all the fundamental website maintenance duties. You can access them by clicking the Help or Video control keys in the right side of each Control Panel section.