Website Migration

A: The web site migration service provided by Castle Host is totally free and involves transferring all your web files, databases and emails from your present web hosting provider to your brand–new web hosting account with us. We’ll also revise all the configuration settings necessary for your web sites to be fully functional on our next–generation cloud hosting platform.Our technicians are fully capable of transferring any type of site. With years of experience behind their backs, they’re well–versed in the inner workings of our cloud hosting platform, our Control Panel as well as all other widely used Control Panels. For them, moving a custom web application with lots of custom libraries is as easy as transferring a simple WordPress blog.

A: We strive to accomplish all website migrations as quickly as possible. Nevertheless, we don’t have a fixed time frame for website migrations. There are certain factors that you have to consider – the sheer size of your site and the workload of our website migration team, etc. We constantly try to accomplish each migration within 48 hours. With less sizeable web sites, our staff usually manages to finish in less than 24 hours.

A: We will require the login information for your current hosting provider’s Control Panel as well as the web site’s name (domain name).

A: Our Privacy Policy is an indivisible part of the agreement that we’ll have with you as a client. We are devoted to protecting the safety of the personal data obtained from the customers. For this purpose, we use technical safety measures so as to prevent the loss, the misappropriation, the modification or the unlawful leakage of the personal info under our control. The security measures include, but are not limited to: physical, electronic and administrative operations to safeguard and secure the data that we gather on the World Wide Web. When we ask users to present financial information (such as a credit card number), this info is protected using the Secure Sockets Layer (SSL) technology.

A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. As soon as the transfer is finished, we will ensure that everything is functioning correctly and that the integrity of your content is not jeopardized before notifying you that the transfer is done. Then we’ll tell you how to transfer the domain name to your web hosting account with us and how to change the DNS settings.

A: No. We’ll never get in touch with your hosting provider about anything. They won’t be aware of the web site migration either.

A: We can migrate your site from any hosting provider or any Linux–driven web hosting platform provided that we can obtain access to the Control Panel and there’s FTP access available.The only web sites that we cannot migrate are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.